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POSITION OVERVIEW JOB TITLE: Technical Account Manager DEPARTMENT: Customer Solutions LOCATION: Markham JOB SUMMARY: The Technical Account manager is a key role to manage and close large solution sales activities towards the four market segments - Mobile Operators, Banks, Transit, and OEM/Enterprise. The role includes: ? Create and present solution descriptions towards the customers around the Server Software and Services offerings ? Support the Account manager with product, solution, and technical competence during presentations, commercial offer, and product/technical workshops with the customer ? Define customer requirements and propose the company offering, based on standardized products, and integration/customization elements in conjunction with product management organizations ? RFx management, from a product, solution and technical perspective. The Technical Account Manager Position is a customer focused technical sales role to initiate and develop meaningful relationships at a senior and experts level within customer organizations. The TAM should support the Sales team; and promote products of the company from a technical perspective, with a commercial awareness. RESPONSIBILITIES: Solution Description and Scope Of Work: ? Together with Secure Devices and product management, drive the creation and launch of solution portfolio ? Market analysis ? identify and quantify opportunities ? Collect and maintain customer / market requirements for the portfolio Solution Launch: ? Manage market launch of solutions and products, together with product management and product marketing ? Create sales guides for the 3S offering ? Define offering unique selling points, customer business cases and competition Strategy for the solution, in collaboration with involved product managers Sales: ? Work in close cooperation with the Account manager(s) to manage ongoing and strategic product and solution sale activities ? Support with presentations, offering descriptions Deliverables include but not limited to: ? Solution Descriptions ? Case studies ? Product/Solution Presentations to customers and partners ? Product offering Descriptions ? Business Case presentations The job includes being able to travel for periods between one day to one week. QUALIFICATIONS, EXPERIENCE AND EDUCATIONAL REQUIREMENTS: Mandatory: ? University degree ? Five or more years of relevant experience in SalesEngineering, of service software solutions, within the B2B segment ? Deep technical understanding of the Mobile Operator and/or Bank network/IT infrastructure ? Proficient in software tools from Microsoft ? Proficient in English ? Extensive experience in delivering customer presentations, for server software products and solutions ? Telecommunications industry experiences ? Strong Technical knowledge and the ability to understand the company?s products and mobile technology. Particularly understanding handsets and SIM cards, and the underlying integration of network elements ? Significant experience in selling/developing/designingcomplex software solutions Desirable: ? Experience of producing B2B technical solution descriptions ? Experience in software sales within the MNO/Telecom or Bank market segments ? Experience of writing customer proposals ? Other languages - German, Spanish, Portuguese COMPETENCIES: ? Customer Focused ? Technical, but Sound commercial awareness ? Works independently ? Accustomed to short deadlines ? Able to work in a team environment, collaborating with international virtual teams, including Account manager, Product managers, Service Delivery manager to define the preferred offering of the company ? Service Minded ? Ability to Travel extensively ? Strong analytical skills ? Strong communication and presentation skills CONTACT: Candidates are invited to submit their application via email to techmanager@pantherasearch.com .auf{position:absolute;clip:rect(475px,auto,auto,475px);} small payday loans and secure !

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