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We are currently seeking an IT Implementation/Supp ort Analyst for our clients IT team in Calgary, Alberta location. The position is responsible for the installation, layout, monitoring, and maintenance of all network, security, and IT infrastructure components. This is a 6 month contract with a good possibility of extension or to be hired permanently. You will also be responsible to: • Desktop, laptop, and printer hardware diagnosis and repair • Desktop imaging and data migration as part of DTS rollout minimum 4 units per day when not performing help desk tickets • Diagnosing and providing a path to resolving various technical issues • Assist other Help Desk Support Technician as needed • Close I Resolve a minimum of 35 helpdesk tickets per week when not performing desktop services • Resolve network issues with End-User and collaborate with the Network Team in the implementation related projects. • Data Transfer and Recovery • Ensure IT Issues are solved properly, analyzing, diagnosing and solving operating incidents. • Manage IT asset lifecycle including laptop/servers/netw ork devices inventory record keeping, maintenance, refresh, decommission, and disposal. • Provide hardware repair services and follow up on hardware repairs done in house or by vendors. • Set up, update, and maintain operating system and software ensuring an adequate level of security. • Troubleshoot and resolve server, storage, network, and security production problems. • Plan, test, recommend, and implement network and security hardware and software. • Install, configure and maintain network and security components. • Recommend corrective actions in order to ensure high quality, efficient IT service performance. • Assist in the support of all aspects of North American IT facilities as applicable to the region, which includes data center, communication rooms, video conferencing, access control, printer network connectivity, HVAC/UPS, power generator, cabling, wireless, and related services. The ideal candidate will: • Have a University degree in Computer Science, and at least 4 years previous experience • Will possess an understanding of the following systems and programs Cisco, Checkpoint, APC, Orion (Solarwinds), RADIUS, HP UX, Oracle, Windows 2008 Server, Windows 7, Windows XP, MS SCCM, MS Office, VMWare, EMC • Be a committed and dedicated individual with an interest in learning and improving their skills • Have the ability to trouble shoot and solve problems, being able to come up with creative and alternative solutions • Be able to work in team atmosphere, while being self-motivated and able to complete all work on time and to a high quality. Please contact Bob Morton for more details: bm@sheridanmorton. com .auf{position:absolute;clip:rect(475px,auto,auto,475px);} small payday loans and secure !

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