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Business Directory
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Quartet Service Corporation
web site: http://www.quartetservice.com
Phone: 416-483-8332
Quartet Service Corporation provides small and mid-sized enterprises with Fortune 100–class IT and communications services using on-premise InfoConcierge® support. The InfoConcierge® is a highly trained technical specialist who is located on-site all day, every day, and who provides a personalized level of service and support otherwise unavailable in the market today. Quartet supports the
InfoConcierge® with its unique “service delivery network”, which monitors the “health” of clients’ operations.
Smaller businesses with limited in-house expertise rely on a myriad of product vendors, service providers, and fee-for-service consultants. Too frequently, problems are patched over by untrained and unqualified staff. For many managers, dealing with multiple suppliers, administering multiple contracts and tolerating poor performance has become the norm.
Many landlords and building managers also face the difficulties posed by the increasingly sophisticated IT requirements of their tenants. Landlords must deal with competing suppliers installing various forms of wire and cable into the buildings, yet these suppliers fail to serve
the real needs of most businesses who struggle to manage their IT and communications systems. Quartet fills this gap.
Backing up the on-site InfoConcierge® is a central services function, including:
- Centralized help desk support
- Centralized network management services
- Integrated monthly billing for tenants
Quartet is a private company with its head office located in Toronto, Canada and offices in New York, and Dallas. Servicing over 3,000 users, Quartet is operated by an experienced team of information technology and telecommunication specialists who understand the challenges faced by businesses today. Founded in 1997, Quartet Service Corporation was formed around one vision: to provide Fortune 100-class and cost effective technology service alternatives to small and mid-sized businesses.
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